We only accept returns on damaged or faulty products. Please contact us to arrange a return no later than 14 days after receiving your order by emailing us at hello@deptofjoy.co.uk with your order number and the products you wish to return.

Please note you will be responsible for paying return shipping costs and this cost is non-refundable.

Our shipping costs are also non-refundable.

Items should be returned within 14 days of contacting us. Refunds will be paid within 14 days after returning the products, or evidence that they were returned.

Refunds are made via your original payment method.